Thank you for visiting and shopping at Fjord IT Services . Following are the terms and
conditions that constitute our Shipping Policy.
For all orders placed via prepaid mode (Credit Card, Net Banking and Debit Card) shall be serviced to you on the shipping address with us.
Time frame to process an order
Your order will be shipped within 3 working days from the date of processing to your registered shipping address with us and the delivery of the order will be done within 3-10 days, depending upon the location. We make every effort to process your order as quickly as possible. The shipments will be done through anyone the following agencies:
Non delivery of Package
Incorrect Address: We recommend validating the shipping address before confirming the same on our website. We do not take responsibility if the delivery address provided is incorrect. If a package is returned to us because the address is incorrect or outdated we will consider the order status as closed. Please carefully check to make sure that you have entered current and correct address.
If you supply a Post Office Box for your shipping address, most shipment partners might be unable to deliver your package. We will try to curb this problem prior to shipping by taking an alternate address from the customers. If the alternate address is not available the order shall not be processed and we will consider the order status as closed.
Failed Delivery Attempts
Our shipment partner shall make three attempts to deliver your package and post unsuccessful delivery after these attempts we will consider the order status as closed.
Refused by Recipient
If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them by error then the package will be returned to us as deliverable. By informing your gift recipient that they should expect a package you will help us ensure that they receive your gift. The order will be considered as closed
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Fjord IT Services is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Fjord IT Services is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for
returning your order.